Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including account information such as your name, email address, and password when you register for an account. We also collect workspace and company information including your business name, billing details, and team member details when you set up your workspace.

We collect customer-provided business data that you upload or create within Quoteloc, such as quotes, pricing configurations, client details, and product or service catalogs. This data is stored securely and used solely to provide our services to you.

We automatically collect usage information about how you interact with Quoteloc, including pages viewed, features used, and actions taken within the platform. We also collect device and browser information including your IP address, browser type, operating system, and device identifiers.

2. How We Use Information

We use the information we collect to provide, maintain, and improve our service. This includes creating and managing your account, processing transactions, and providing customer support.

We use your information to communicate with you about product updates, security alerts, and support requests. We may also send promotional communications, which you can opt out of at any time.

We analyze usage patterns to improve our product, develop new features, and ensure the security and integrity of our platform. We may also use aggregated, anonymized data for analytics and research purposes.

3. Legal Bases for Processing

We process your information based on the contractual necessity to provide our services to you. This includes processing account information, customer data, and usage information required to operate the platform.

We process information based on legitimate interests in improving our services, ensuring security, and communicating with users about their accounts. We balance these interests against your privacy rights.

Where required by law, we obtain your consent before processing certain types of information. You may withdraw consent at any time where consent is the legal basis for processing.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our service, authenticate users, and remember your preferences. These technologies help us provide a secure and personalized experience.

We use analytics cookies to understand how users interact with our platform and to improve our services. These cookies collect anonymous information about usage patterns and trends.

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the service. For more details, please review our cookie preferences available in your account settings.

5. How We Share Information

We do not sell your personal information or customer data. We share information only as necessary to provide our services and as described in this policy.

We share information with service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

We may share information if required by law or in response to valid legal requests. We may also share information to protect our rights, privacy, safety, or property, or that of our users.

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will notify users of any such change in ownership.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services to you. After account termination, we retain certain information as required by law or for legitimate business purposes.

Customer-provided business data is retained during your subscription and for a limited period after termination to allow for potential account reactivation. You may request deletion of your data upon account termination by contacting our support team.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure server infrastructure, and regular security assessments.

We limit access to personal information to employees and contractors who need it to perform their job functions. All personnel with access to user data are subject to confidentiality obligations.

Despite our security measures, no system is completely secure. We encourage you to use strong passwords and protect your account credentials. We will notify affected users in the event of a data breach as required by applicable law.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

When transferring data internationally, we rely on standard contractual clauses, adequacy decisions, or other lawful mechanisms as appropriate. We take steps to ensure your information receives the same level of protection regardless of where it is processed.

9. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can access and update most account information directly through your account settings.

You have the right to export your data in a portable format. You may also have the right to restrict or object to certain processing of your information, depending on your location.

You can opt out of promotional communications at any time by following the unsubscribe instructions in the email or by adjusting your notification preferences in your account settings. We will continue to send service-related communications about your account.

Depending on your location, you may have additional rights under local privacy laws. To exercise your rights, please contact us using the information provided below.

10. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party integrations you connect to your Quoteloc account may have access to certain information as authorized by you. You can manage these connections through your account settings and revoke access at any time.

11. Children's Privacy

Quoteloc is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

If you believe we have collected information from a child, please contact us immediately using the contact information provided below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the effective date at the top.

We encourage you to review this policy periodically. Your continued use of Quoteloc after changes are posted constitutes your acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

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